Weight rating: 550 lbs. 232. "They had the video wall itself, they had. The Evans team can help you design your dispatch center to give you the most optimal dispatch center layout. development, and as such can provide a good basis for a more detailed design. With decades of experience addressing the unique needs of dispatch centers, we know what it takes to. LOUIS (KMOV) - To tackle 911 problems that have long plagued St. 911. A workstation design and equipment that help to prevent injuries. Pratt & Whitney. ”. Change / Revision Date: 09-01-2008. Recurring pain due to an uncomfortable chair or desk can lead to distractions, reduced productivity, and even absences from work. This document is an information source for the voluntary use of communication centers. 103. Responsibilities include dispatching police and fire department resources and coordinating ambulance response within the city limits of Lompoc. Better: 125 square feet*. Emergency communication centers are an integral part of every community. 2. The message will appear on the dispatcher’s computer monitor, and they can type responses to you. The first step is to define the objectives and goals of the facility. If a company is reputable and well known in the 24/7 market, they will have no problem. The Xybix AXYS system allows you to control your desk height, lighting brightness/color, and even temperature from your computer, phone, or tablet. Dispatchers must effectively communicate with distressed callers, gather and convey accurate information to first responders, and work as part of a team to solve complex problems. by Simon Fraser University. 142 Collaboration between center administration and calltakers, and between call center personnel and larger system-level administrators, is necessary to increase the amount of research in this area. One-time signup fee *. Unique 911 Dispatch Center Design. The call taker will also confirm for which municipality. is the trading name for HCC of Banner Elk, Inc. When your job is mission critical, you need 911 PPT dispatch equipment that you trust to be reliable for daily use and abuse, comfortable for all-day wear with high audio quality for perfect conversations. — The new 911 Emergency Communications Center in St. Saraval. Noise Source. Browse Getty Images' premium collection of high-quality, authentic 911 Dispatch stock photos, royalty-free images, and pictures. close-up of rescuer woman sitting in ambulance car. Monaural headset for typical office & call center use;. In such cases, the dispatcher should transfer the caller to 911. ErgonomicHome. We specialize in command center furniture and network operations center (NOC) design. The nearest ambulance was alerted by the dispatcher to proceed to the scene. 13. E-Comm’s job is to. 02 Critical Incident Planning 4. Adjustable-Height consoles designed for 911, EOC, MOCC & Emergency Dispatch. The existing console furniture does not meet the current or future needs of the control center in terms of technology and/or ergonomics. January 21, 2022 · 6 min read. The Behavioral Insights Team partnered with nine U. CLARKSVILLE, TN ( CLARKSVILLE NOW) – The consolidation of Clarksville’s and Montgomery County’s E-911 dispatch centers, which has been in the works since at least 2018, has fallen through. Kalamazoo County: text 911 or call 269-488-8911 and select Option 1. This toolkit will help you evaluate your training program. m. The Schuyler County 911 Dispatch Center is the public answering point for all Schuyler County emergency services. They know that the first step along the path to a functional facility must be a feasibility study, which allows the con-sultant to review all equipment and 36 9-1-1 Magazine I May 2007 Consultant’s Role IN DISPATCH CENTER DESIGN BY DOMINIC C. The lighting in there consisted of some fluorescent troffers and a couple of surface-mount wraps. Change / Revision Date: 09-01-2008. Dispatching duties were originally handled by police officers until December 1982 when the Communications Center was staffed fully by civilian. On Saved. Office workers find an acceptable level of sound at 48 to 52 decibels. 9-1-1 Center Supervisor Program (3-day Course) This course gives you the skills you need to succeed as a supervisor. Our designers consider layout when offering their models by being space-saving experts. 65 to $2. Dispatcher responsibilities include: Receiving emergency and non-emergency calls and record significant information; Addressing problems and requests by transmitting information or providing solutionsParticipatory Design. Williamson Blvd Daytona Beach, FL 32114 USA Dispatch Console All-Inclusive Warranty. It will take about a year, but the work to consolidate the two 911 dispatch centers in Union. A 911 CAD system, or Computer Aided Dispatch system like CAD NG, automatically checks for priors, notices, BOLOS, premise records, response plan information, and more, all of which displays in the system’s incident window. 14, 2008, on the new Cabell County 911 Dispatch Center in Huntington. To learn more or to speak with a specialist, call us at (800) 803-1083 or send. Contact Evans Safety Compliance for 911 Dispatch Centers These photos feature Xybix installs at 911 dispatch centers, real-time crime centers, police and fire stations, and emergency centers. The Isanti County Sheriff's Office E-911 Dispatch Center consists of 7 full-time dispatchers. Take charge of the morale in your 911 Comm Center by starting an incentive or reward program. Helpline, hotline dispatchers. The Design and Costing of 911 Systems . After securing two consoles at CenCom E911 Center for the call-takers, the Lake County mobile command trailer was deployed in their parking lot to house three radio dispatchers. Viking Laminates-Review Here Select Above. The 911 caller said the person was “probably a juvenile” and the gun was “probably fake. The company started out focusing on emergency communication in schools before expanding their work to 911 dispatch centers. An issue for large emergency communication centers with thirty and fifty plus dispatchers working at the same time is the lack of communication among team members. The hold. Date: 02/03/18 07:28. 56 Atkinson Street. We also found that, with predicted population growth, the Communications. Current Page: 1 of 2. Underwritten by a $100,000 grant from the Transportation Research Board, the program involves developing and testing the viability of an AR train dispatcher interface as an effective replacement. Adaptable. On call shifts if. COSTS: $1,500. Pubilc Safety Dispatch System Design. • Reflecting changes in the design of equipment, network interfaces, or services described herein. The division was formed in 1978 as one of the first civilian. A Dispatcher, or Communications Dispatcher, answers and responds to any emergency or non-emergency calls to provide assistance or important information. 5 in SOPs for dispatcher uniform. Its processes follow the National All-Hazards. Unlike many 24/7 operations, the workload in communication centers is not evenly distributed. S. Communications Center Operations Analysis and Recommendations Public Safety Communications System Assessment and Design Report 9 Blue Wing Services While leaving Binghamton on its own channel, dispatcher efficiency would be greatly increased by combining the fire/EMS frequencies into two simulcast channels. The questions they ask are to provide you with. We can develop a floor plan layout and customized design concept for your EOC that meets your needs, including large-scale, single room layouts. Business offices, Board Room, Sleeping Rooms, Locker Rooms and Mechanical Equipment Room are located on the upper level of the building. Dispatcher Scott Raubenhold handles a call in the Lehigh County 911 Communications Center on Hamilton Street in Allentown. This is the button that you’d use to hang up the phone with every reporting party. “I’ve never seen it escalate like that,” said Ron Davis, a 22-year veteran. The 2007 edition requires 95 percent of alarms to Design development; Project management; Construction documents and administration; Bidding and negotiation; Recommendations for reputable service and product providers; While an architect and consultant firm will design a building from the ground up, your agency will benefit by providing examples of an ideal 911 dispatch center layout, early in. 911 Dispatch Center Design, Custom Communications Furniture, 911 VoIP Phone Systems, and Custom Console Products Locations Primary 2836 Industrial Plaza Dr. In 2007, the Loveland Emergency Communications Center became just one of 82 dispatch centers in the world to receive accreditation in Emergency Medical Dispatching. They received $120,000 from the state to. m. Help each other adjust your workstations. New York State Police Montour Falls. To see the Xybix design process in action, take a look at a couple other projects: Morgan County 911 Center, a pod configuration that involved removing a wall. The Loveland Emergency Communications Center (LECC) is the Public Safety Answering Point for 911, covering southern Larimer County. S. A report presented to the Arkansas 911 Board recommended 911 services in Garland. 2-2019 Public Safety Communications Common Incident Types for Data Exchange© 7 In the above example, ECC B has the ability to know that the “general” type of call they are receiving is a vehicleDispatch Console All-Inclusive Warranty. Second-- Make a list of all of the chairs that you have found that might work for your centers specific needs. It will feature new consoles, new radio equipment, and new phone and 911 systems. 911 Direct Specializes in Custom Dispatch Consoles for Command and Control Centers. 1:31. Available at:Browse 190+ 911 dispatch center stock photos and images available, or start a new search to explore more stock photos and images. UX and UI. Ben Miller. $ 70. We take 911 calls for police, fire and ambulance services and dispatch for 36 police and. User Agencies: All of the law enforcement, fire, and emergency medical services agencies that serve Island County. Estimated Construction Start: Spring 2023. 911 dispatchers benefit from a waterfall comfort edge, sit-to. This Dispatch Center is the Public Safety Answering Point (PSAP) for 911 calls placed in. center. Full-time. In 2010, Wilbraham joined six municipalities in a Springfield-led effort to explore combining their 911 dispatch centers into a single regional center. Emergency Dispatch Center stock photos are available in a variety of sizes and formats to fit your needs. At Saraval Industries, we not only supply new or used dispatch console furniture – we’ll design the set up to offer a complete, end-to-end solution for your needs. 11 september. To look up addresses and their respective emergency service agencies Web Map by alanb_scnygisThe Xybix Blog Controlling Noise in a 911 Center Posted by Ken Carson on Nov 9, 2022 7:19:18 AM I saw the note below in a 911 chat and I thought it was an. 3. Last updated: September 27, 2023. The Association of Public-Safety Communications Officials’ (APCO) research-based initiative, Project Retains, highlights the nature and extent of staffing and retention issues in ECCs. Albans, the Valley News reports. ECC has become a relatively new term for public safety dispatch centers. With features curated to enhance dispatcher health and. The solution is to design the optimum integration of the GIS component with the DBMS and. The upgrades focus on creating the emergency services network, installing the servers that route the calls, and connecting the emergency communications centers. P lexiglass shields are entirely manufactured based on the needs and dimensions of your control. Spillman Flex CAD. ”. Under normal conditions, both centers will operate concurrently with identical functional capabilities, each processing a geographically defined portion of the City’s call-taking workload. Copywrite ©2020New dispatch center could be ready by late 2023. Looking to update your 911 dispatch center or real-time crime center? Xybix is the industry leader for height-adjustable, ergonomic desks and consoles in the public safety sector. The design solution needed to be energy-conscious and below ASHRAE 90. Jack-O'-Lantern Salad. 24/7 Seating. Evans Dispatch III console is designed specifically for the demanding atmosphere of emergency communication centers. The Central Dispatch Center is also the Primary Answering Point (PSAP) for Texarkana 9-1-1 calls, which includes transferring. Dispatch III incorporates personal storage built into the console for a clutter-free work surface. Apply to Dispatcher, Telecommunicator, Communications Officer and more!Xybix Desks for 911 Dispatch. partnerships, providing excellent service with. Browse through the best products for 911 emergency communications. Registering all material and equipment received, verifying condition of items shipped, report and document damaged shipments. (TNS) - After more than two-and-a-half years of planning, the Owensboro-Daviess County, Ky. 9-11 logo, We Will Never Forget. Absolutely! With installation of Metro Alert Dispatch Console application at your local 911 dispatch, MedFlight’s Communication Center can include them in on the scene request to allow your dispatch center to view and participate in the secure communication between MedFlight and you!. edu. Even more so for organisations in the process of acquiring new consoles or furniture equipment. A Leader in Control Room Console / NOC Furniture Design. Concept of customer or technical support service, helpline, call center. Dispatch Center was created by dealers for dealers, and customer service is our number one priority. By AMANDA RICKER Chronicle Staff Writer; Jan 2, 2008There are more than 6,000 dispatch points throughout the United States, and this vital emergency service is now under constant threat, because hackers are infiltrating dispatch centers and rerouting calls away from dispatchers. Developed physical, furniture, staffing and electronics requirements for a County PSAP capable of processing all countywide emergency 911 telephone requests and public safety radio communications to support response to such requests for assistance. All of these affect the room more than wasted space and understanding these terms can help you understand the actual footprint of a console and lend a hand in design considerations for. Our product is certified to ISO 11064 specially for the ergonomic design of control centers. It is not intended to be a complete operational directive. Equally important are intangible elements such as acoustics, lighting, interior design, and. in downtown is smoking and appears to be on fire. He has served in a First Responder capacity since 1999, where he performed duties in the communications center as a Dispatcher and Call Taker. Date: 07-15-2008. <iframe src="height="0" width="0" style="display:none;visibility. It was about 1:34 p. We provide the advance technology solutions in CPE equipment, CAD, Mapping, AVL,. Backrest: 24"h x 21"w. com. In the following, we discuss the physical and behavioral health risk factors associated with being a dispatcher; as well as provide design considerations for combatting these risk factors and how we can help facilitate discussion for incorporating these considerations into your facility environment. Call volumes, which determine the workload, tend to vary by time of day or day of the week. Develop preliminary project design/construction costs 12. The logo could feature a mix of spooky and emergency dispatch elements, such as a haunte. We’d love to hear from you!An operations dispatcher is a communication liaison between delivery drivers, customers, and an operations center of a delivery service or distributorship. Part 3: Guidelines for the Operational Intergration of Technology and ToolsDispatch Center Layout – The size and shape of the room make a big difference. 34. woman working at police dispatch terminal - 911 dispatch stock pictures, royalty-free photos & images. Augusta 9-1-1 Policy and Procedures Manual - Original Version Date July 1999 Revised: 09/28/05 Page ii 911 Direct. There are four requirements for becoming a 911 Dispatcher in New York State: 1. Call-takers often use less equipment than dispatchers, but dispatchers generally use less equipment than supervisors. | 911 Direct is a provider of affordable, turnkey, high-technology solutions for the public safety emergency communications community. The system design incorporates a digital microwave (6 & 10 GHz) infrastructure, which links the three sub-systems and the intra-county system sites together. to ping a radio, the command has to be. g. They are the primary source for both wired and wireless solutions. They coordinate all communications between 9-1-1 callers and police officers, firefighters, and. Vinyl Tile. To learn more or to speak with a specialist, call us at (800) 803-1083 or send. We have been helping 911 operators in NYC and other major cities around the world for over 25 years. Missing Persons Cases. This document is an information source for the voluntary use of communication centers. Communication and teamwork are essential for the success of any 911 dispatch operation. Butler County is taking two steps forward on the long awaited space reutilization project by asking for requests for qualifications for a new morgue and expanded 911 dispatch. Hamilton County Communications Center (HCCC) has multiple 911 dispatcher vacancies, also called. Create a conflict resolution mechanism. 4. Missing persons cases are amongst the most time-sensitive situations for law enforcement. When it comes to employment, a call taker may work for 911 dispatch centers, taxi companies, towing services, and private hotlines. ”. Mummy Spinach Dip. call center. Heavy Duty 24 Hour Chairs for 911 Dispatch Centers. In a recent web discussion with a number of warehouse professionals, I asked what they believe to be the critical principles of effective warehouse design. UCA adopted these standards for Utah in 2020. County Phone Directory: 805-781-5000 (Toll free: 800. Conclusion. (607) 535-7731. They achieved re-accreditation in 2015. (607) 535-6642. Text-to-911. Calhoun County: 517-293-3911, or text 911. It is a unified regional 911 communications center in Tacoma, serving communities and first responders county-wide. Englewood CO. You get a front row seat as the dispatchers keep their cool throughout tense and stressful situations and provide emergency help, and you. When designing such a modest facility for your company or cloud-service providers, doing everything correctly is crucial. (607) 535-7731. Texarkana, Arkansas 71854. No day is the same for telecommunicators handling 911 calls. 2 The R-DEx Project seeks to securely share sensitive but unclassified crime information between federal agencies, while allowing for connectionIf the system cannot understand the caller, it will send the call to a human dispatcher. CALL US NOW: 303-683-5656. 4 million, which includes the new $7. That’s what makes National 9-1-1 Education. They are the primary source for both wired and wireless solutions. in this study demonstrate that an emergency nurse triage service such as the ECNS may allow us to rethink the role of 911 dispatch centers more inclusively,. Introduction. Will be NIMS 100, 200, 700, and 800. High Country Communications operates from two physical locations. Our team was challenged with designing electrical and mechanical systems that would replace existing high-energy consumption systems. Our emergency response solutions offer the latest technology at affordable prices. This type of acoustic is good for reducing echoing and reverberation. They provide everyone in the room with real-time visibility to who’s on a call, who’s in need of help, who’s available to help, who’s on a break and more. Horizon Consoles arrive tested to all the relevant ergonomic, strength and safety standards. Denver’s 9-1-1 Communications Center is staffed by public safety professionals who are trained to answer 9-1-1 emergency and non-emergency telephone calls, as well as dispatch police, fire and paramedic resources. Indirect lighting is anambient lighting system to satisfy VDT design criteria, usually mounted between and 18 and 24 inches below the ceiling and shining upward. 1. Vector illustration. November 26, 2022 at 12:00 a. Englewood CO. All of a sudden, space and hygiene became important considerations. noticed or don't care. Over the course of a year, the average 911 emergency service dispatcher will take over 2,400 phone calls. The county would. More specifically, how will your console finishes look next to the flooring, walls? Do you want to create harmony or contrast? Emergency communications centers must be equipped to survive various risks to ensure individuals can reach 911 during an emergency. So keep cool and consider how raised. ”. 5 hour shifts. Box 506. cities to study a low-cost way of building camaraderie among 911 call operators. The dispatcher notified a neighboring jurisdiction to also send anDesigning a data center layout is a challenging task requiring expertise, time, and effort. m. The county would. It. Seat pan width: 23". Then, he distinguishes a fast clock from a regular clock and determines its purpose in model railroading. Browse Getty Images' premium collection of high-quality, authentic 911 Dispatch Center stock photos, royalty-free images, and pictures. Develop a service department plan – that includes involvement from your dispatcher. 911 operations centers need a console they can rely on, covering every safety measure and protocol. CAD: Computer-Aided Dispatch. Weekends as needed +1. Adjust your chair seat height first so your feet are comfortably on the floor. Pixel perfect dispatcher icon for web design, apps, software, printing usage. 21—After more than 20 years of on-and-off discussions about consolidation, Astoria and Seaside are evaluating whether to combine emergency dispatch centers. The Communications Division is staffed 24/7. Whether you’re in the planning phase, or actively upgrading an existing space, you need a partner that. Louis, the city is moving closer to a plan to consolidate police, fire and EMS dispatch in one place. , fire, police, and ambulance). Litchfield County CT. the system lets the dispatcher know for a resend or to go to a different station. Always give as much information as possible to the emergency dispatcher including your location, nearby landmarks, the direction of travel (if on the road), street name and city name. It is possible that certain advances in technology or changes in governmental regulations willAs the duties of telecommunicators continue to evolve and expand, the National 911 Program works with the broader 911 community to reclassify the 911 Telecommunicator from “Office and Administrative Support” to a “Protective Service Occupation. Efficient. The Center for Public Safety, Inc. He sat at an empty table, paused for a few seconds, stood up, shouted, and began firing a weapon. We looked at the average. The center is located in Towson, MD and is operational 24. Based on information provided from various flooring vendors, here are a few options that will help ensure a static-free dispatch center: Carpet Tile. ) understood by initial attack dispatcher(s). Custom 911 dispatch, Law Enforcement Shirt, 911 Operator Gift, first responder tee (629) Sale Price. This daily dispatch log is used by service providers to ensure the timeliness of deliveries or services. In the province of British Columbia, the 9-1-1 Police Dispatch Centres receive emergency and non-emergency calls for service from the public. The Schuyler County 911 Dispatch Center is the public answering point for all Schuyler County emergency services. The new 911 Dispatch Center is expected to be completed in December 2024; with services operating from the building starting in early 2025. For Emergencies Dial: 911. The recent COVID-19 outbreak has completely changed the way we live our lives, from going to the grocery store, playing sports, seeing friends, and even the way we work!. They share information about their situation with a call taker and a dispatcher relays the information to a first responder (e. Series:. Not only are these hours. 03 Phone System Special Features 5. A four-part Public Safety Telecommunicator Reclassification toolkit helps. Sharper images create less eye strain and stress, and help to improve focus and accuracy. systems that have been implemented at the dispatcher centers, which would incur both tangible costs of new systems and. Your control room is the nucleus of your organization. 911 Dispatch Center Design. 911 Direct specializes in 911 dispatch consoles for the public safety community. Our team is committed to creating spaces that protect occupants and promote wellbeing. Cory Graham. Communications centers may need to transfer operations or combine operations with a back-up center. We publish daily about the latest design trends in specialized furniture, how you can apply ergonomics for a human centered workplace and offer exclusive insights into our design and manufacturing process. . (607) 535-7181. The 911 Dispatch Center not only processes. • Reflecting changes in the design of equipment, network interfaces, or services described herein. Jurisdictions must also include input from PSAP personnel. Simply put, change happens. The police chiefs, currently operating municipal. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Ready to upgrade your space or. The EOC is the focal point for coordination of LA’s emergency planning, training, response and recovery efforts. development, and as such can provide a good basis for a more detailed design. Once most 911 calls travel over the. Press 1 for marshals, two for animal protection and parking, three for the. Our emergency response solutions offer the latest technology at affordable prices. We have been helping 911 operators in NYC and other major cities around the world for over 25 years. 122. Augusta 9-1-1 Policy and Procedures Manual - Original Version Date July 1999 Revised: 09/28/05 Page ii911 Direct specializes in 911 dispatch consoles for the public safety community. , fire, police, and ambulance). m. The county’s communications center receives an average of 1,300 to 1,500 calls per day. Conversation. C. Architects Design Group, in association with a local architecture firm, designed the new home of South Sound 911’s consolidated public safety communications center. gov Docs & Tools database includes valuable resources for the 9-1-1 community on a range of topics. First attempts may require changes down the road in order to become compliant in the development of the comm center. If you would like to contact your local 911 call center to confirm the address that correlates with your phone number is correct, do not dial 911. “No one ever calls us on their good days. The Bluffton Dispatch Center is the Public Safety Answering Point (PSAP) for all 911 calls. Helpdesk, city map hanging on wall composition. Practical. Here’s how to design a dispatch workspace for comfort and productivity. A 2015 funding bill for 911 centers across the state set a June 2019. At HeadsetLink, we offer various premium-quality accessories to enhance and support dispatch calls. 911 Dispatch Vinyl Decal Sticker - Messy Bun Stickers - Dispatch Sticker - 911 Stickers - Back The Yellow Decal - Dispatchers Decal. A 911 CAD system, or Computer Aided Dispatch system like CAD NG, automatically checks for priors, notices, BOLOS, premise records, response plan information, and more, all of which displays in the system’s incident window. The association said dispatchers answer 90% of calls within 15 seconds, and 95% of calls within 20 seconds. Showing 1–15 of 66 results. by Caitlan Butler. A single-staffed dispatch office can usually be identified as a local fire or EMS agency. This 911 dispatch console Is made in Minnesota, USA. With features like advanced mapping, embedded CIS Run NCIC, and other CJIS-related queries. Workers are taking overtime hours, sometimes working 12-hour shifts. Part 1: Guidelines for Developing a PST Job Description . Next, he describes the function of the radio set. crucial component in the safety network is the 9-1-1 Communications Center, and in 2015 OZ was hired to relocate Denver’s primary 9-1-1 Communications Center to a much larger building that would allow this program to grow along with the city’s population. The 9-1-1Colorado Foundation's primary focus is on supplementing surcharge funding for (i) deployment of a Next Generation 9-1-1 Network in Colorado, and (ii) modernizing Colorado's Emergency Call Centers and making them 9-1-1 ready. 00 (includes 2 academy polo shirts) (Four Week Program - 152 Hours) LOCATION: Oakland Police Academy 2900 Featherstone, Auburn Hills, MI 48326 - Location on Campus: Police Academy. ft. The City of Reno Public Safety Dispatch department is a regional 9-1-1 emergency response center that provides service to the citizens of Reno and the surrounding areas within Washoe County. The Model Railway Control Panel. staff in an emergency operations center serve as a central dispatch center function to coordinate and facilitate operations of all agencies involved in the pre‐hospital phase of emergency care. And best of all, when you go home at the end of the day, you are less tired and ready to approach your life and family in a more relaxed and attentive manner. 10. 911 dispatchers benefit from a waterfall comfort edge, sit-to-stand surface height adjustment, monitor array height, monitor focal depth adjustment, and centralized console controls. Hennepin County MN Regional 911 Dispatch Center. Dispatcher or hotline operator wearing headset, holding wrench and lifebuoy. Construction Cost: $20. 911 Training on Demand is the most innovative dispatcher training program available for your 911 Operators, Police Dispatchers, and other Public Safety Telecommunicators. X. 4 To see the Xybix design process in action, take a look at a couple other projects: Morgan County 911 Center, a pod configuration that involved removing a wall. 911 calls and the Communications Center does not have enough call takers to answer the current 911 call volume. Part 2: Guidelines for Establishing and Expanding a PST Training Program. Centers and the role of OETS in estab-lishing requirements for, and certifica-tion of, Dispatch Centers and Public Safety Telecommunicators.